Frequently Asked Questions

Everything you need to know about Washworld, our state-of-the-art facility, and our daily operations.

General Information

What are your hours of operation?

Where can I park?

Do you have WiFi?

Using the Machines

What should I do before starting a load?

Can I bring my own detergent?

Do you sell detergents and other supplies?

Can I use the dryers if I washed my clothes at home?

What is the '5-Minute Rule'?

Health, Safety & Hygiene

What items are prohibited for health reasons?

Are pets allowed?

Are children allowed?

Policies & Liability

What happens if I forget my laundry?

What if a machine malfunctions?

What is your liability policy for damaged items?

Is smoking or vaping allowed?

Community

What Areas do you serve?

What kind of artwork do you have in the store?